Smart Payroll Service offers streamlined, accurate payroll solutions for small businesses across Ireland. Let us take the stress out of payroll so you can focus on what matters most.
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Effective Date: 01 January 2026
Version: 1.0
These Terms and Conditions govern the provision of payroll services by Smart Payroll Service (“we”, “us” or “our”) to our clients (“you” or “the Client”). By engaging Smart Payroll Service, you agree to these Terms and Conditions.
Smart Payroll Service provides payroll services to businesses and private household employers in Ireland.
The services provided will be limited to those agreed with the Client.
The Client agrees to provide complete, accurate and up-to-date payroll information by the agreed deadline.
The Client remains legally responsible for complying with all applicable employment, tax, payroll and pension legislation.
Smart Payroll Service is entitled to rely upon the accuracy of information supplied by the Client.
Payroll information must be received by the agreed deadline.
Where information is received late, Smart Payroll Service will make reasonable efforts to process payroll but cannot guarantee completion before the intended payment date.
Late information may be processed in the following payroll period where it cannot reasonably be included in the current payroll.
Additional charges may apply for urgent processing, payroll reruns or corrections resulting from late or incorrect information supplied by the Client.
Where agreed, Smart Payroll Service will prepare and submit payroll information to Revenue using the information supplied by the Client.
The Client remains responsible for ensuring all information supplied is accurate and complete.
Smart Payroll Service accepts no responsibility for Revenue interest, penalties or liabilities arising from inaccurate, incomplete or late information supplied by the Client.
Invoices are payable within 2 days of the invoice date unless otherwise agreed in writing.
Payment must be received before Smart Payroll Service commences any work, including employer registration, payroll setup or payroll processing, unless Smart Payroll Service has agreed otherwise in writing.
Any invoice remaining unpaid after the agreed due date, unless an extension has been agreed in writing by Smart Payroll Service, may incur a €30 late payment fee.
Smart Payroll Service reserves the right to suspend, refuse to commence or withdraw services until all outstanding amounts, including any applicable late payment fees, have been paid in full.
Smart Payroll Service also reserves the right to recover any reasonable costs incurred in collecting overdue amounts where permitted by law.
Work outside the agreed service may incur additional charges including payroll reruns, historical corrections, urgent payroll requests, additional reports and Revenue enquiries requiring significant additional work.
The Client is responsible for maintaining timely and effective communication with Smart Payroll Service and for providing all information and documentation reasonably requested.
Failure to respond to emails, telephone calls or other reasonable requests within a reasonable timeframe may result in Smart Payroll Service suspending or withdrawing its services without liability for any resulting delays, penalties or losses.
All fees incurred up to the date of suspension or termination shall remain payable.
The Client is responsible for reviewing payroll reports and notifying Smart Payroll Service promptly of any errors.
Smart Payroll Service shall not be responsible for errors that could reasonably have been identified before payroll was finalised.
Smart Payroll Service treats all Client and employee information as strictly confidential.
Information will only be disclosed where required by law, authorised by the Client or necessary for the provision of payroll services.
Smart Payroll Service processes personal data in accordance with applicable Irish data protection legislation, including the General Data Protection Regulation (GDPR).
In most cases, the Client acts as the Data Controller and Smart Payroll Service acts as the Data Processor for payroll processing purposes.
The Client is responsible for ensuring that it has a lawful basis for providing employee personal data to Smart Payroll Service.
Further information is available in our Privacy Policy.
Smart Payroll Service will exercise reasonable skill, care and diligence in providing its services.
Smart Payroll Service shall not be liable for any indirect or consequential loss, penalties, interest, additional tax or other liabilities arising from inaccurate, incomplete or late information supplied by the Client, delays caused by third parties, Revenue system failures, or circumstances beyond our reasonable control.
Nothing in these Terms and Conditions excludes liability where such liability cannot lawfully be excluded under Irish law.
Smart Payroll Service shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control, including but not limited to power failures, internet outages, cyber incidents, illness, severe weather, Revenue or ROS system outages, or third-party service failures.
Either party may terminate the engagement by giving 30 days’ written notice.
Smart Payroll Service may suspend or terminate its services immediately where invoices remain unpaid, the Client fails to provide required information, communication has broken down, misleading information has been supplied, or continuing to act would place Smart Payroll Service in breach of legal or professional obligations.
All outstanding fees remain payable following suspension or termination.
These Terms and Conditions, together with any written quotation, engagement letter or agreed service package, constitute the entire agreement between Smart Payroll Service and the Client unless otherwise agreed in writing.
If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Smart Payroll Service reserves the right to amend these Terms and Conditions from time to time to reflect changes in legislation, Revenue practice or business operations.
The latest version will always be available on our website.
Any notice under these Terms and Conditions may be given by email or in writing using the latest contact details provided by either party.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Ireland.
Any dispute arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the Irish courts.
Smart Payroll Service
Website: www.smartpayrollservice.com
Email: info@smartpayrollservice.com
1. Introduction
These Terms & Conditions govern the provision of payroll services by Smart Payroll Service (“we”, “us”, or “our”) to our clients (“you” or “the Client”).
By engaging Smart Payroll Service, you agree to these Terms & Conditions.
2. Our Services
Smart Payroll Service provides payroll services to businesses and private household employers in Ireland.
Our services may include:
• Weekly, fortnightly and monthly payroll processing
• Payslip preparation
• Revenue payroll submissions
• Employer registration support
• Starter and leaver processing
• Payroll reports
• Payroll journals
• Year-end payroll processing
• General payroll administration and support
3. Client Responsibilities
You agree to:
• Provide complete and accurate employee information.
• Submit payroll information before the agreed payroll deadline.
• Inform us promptly of any employee changes.
• Review payroll reports and notify us immediately of any discrepancies.
We are not responsible for delays or errors resulting from incomplete or incorrect information supplied by the Client.
4. Payroll Deadlines
Payroll information must be submitted by the agreed deadline.
Late submissions may result in delayed payroll processing or additional charges.
While every effort will be made to accommodate urgent requests, this cannot be guaranteed.
5. Revenue Submissions
Revenue payroll submissions will be made based on the information provided by the Client.
Smart Payroll Service is not responsible for penalties, interest or Revenue actions arising from incorrect or late information supplied by the Client.
6. Fees
Service fees are agreed separately before work begins.
Invoices are payable in accordance with the agreed payment terms.
Late payments may result in suspension of services and may incur additional charges where applicable.
7. Refund Policy
Due to the nature of payroll services, fees are generally non-refundable once work has commenced.
Refunds may be considered only where required by law.
8. Confidentiality
All client information is treated as confidential.
We will only disclose information where legally required or where authorised by the Client.
9. Data Protection
Smart Payroll Service processes personal information in accordance with the UK GDPR, EU GDPR and the Irish Data Protection Act where applicable.
10. Limitation of Liability
We aim to provide accurate payroll services at all times.
However, our liability shall be limited to the amount paid for the affected service except where liability cannot legally be excluded.
We are not liable for indirect or consequential losses.
11. Intellectual Property
All payroll reports, templates and documentation created by Smart Payroll Service remain our intellectual property unless otherwise agreed.
12. Force Majeure
We shall not be liable for delays caused by events beyond our reasonable control, including internet outages, cyber incidents, severe weather, power failures or government system outages.
13. Suspension and Termination
Either party may terminate the engagement by giving reasonable written notice.
We reserve the right to suspend services immediately where invoices remain unpaid or where the Client fails to provide required information.
Outstanding invoices remain payable following termination.
14. Entire Agreement
These Terms & Conditions constitute the entire agreement between Smart Payroll Service and the Client unless otherwise agreed in writing.
15. Severability
If any provision of these Terms & Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16. Changes to these Terms
We may amend these Terms & Conditions from time to time.
The latest version will always be available on our website.
17. Governing Law
These Terms & Conditions are governed by the laws of the Republic of Ireland.
Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.
18. Privacy Policy
Smart Payroll Service is committed to protecting your privacy and handling your personal information responsibly.
18.1 Contact Details
Smart Payroll Service
Email: info@smartpayrollservice.com
Telephone: +44 79 048 53794
18.2 Information We Collect
We may collect:
• Name
• Address
• Email address
• Telephone number
• PPS Number (where required)
• Employee payroll information
• Bank details
• Revenue payroll information
• Employment details
18.3 How We Use Your Information
We use your information to:
• Provide payroll services.
• Process payroll accurately.
• Prepare payslips.
• Submit payroll information to Revenue.
• Respond to enquiries.
• Comply with our legal obligations.
18.4 Sharing Your Information
We may share information only where necessary with:
• Revenue Commissioners.
• Government authorities where legally required.
• Professional advisers.
• Software providers supporting payroll processing.
We never sell your personal information.
18.5 Data Security
We use appropriate technical and organisational measures to protect your information from unauthorised access, loss or misuse.
18.6 Data Retention
Payroll records are retained for the period required by law.
General enquiries are retained only as long as necessary.
Client engagement records are retained in accordance with legal and accounting requirements.
18.7 Your Rights
Depending on applicable legislation, you may have the right to:
• Access your personal information.
• Correct inaccurate information.
• Request deletion where legally permitted.
• Restrict processing.
• Object to processing.
• Lodge a complaint with the relevant Data Protection Authority.
19. Cookies Policy
Our website uses cookies to improve your browsing experience.
Cookies help us:
• Remember your preferences.
• Improve website performance.
• Analyse website traffic.
You can manage or disable cookies through your browser settings.
Please note that disabling cookies may affect some website functionality.
20. Disclaimer
The information provided on this website is for general information purposes only.
While every effort is made to keep the information accurate and up to date, Smart Payroll Service makes no guarantees regarding its completeness, accuracy or suitability.
Nothing on this website constitutes legal, tax or financial advice.
Professional advice should always be obtained before making decisions based on the information provided.
Smart Payroll Service accepts no responsibility for any loss arising from reliance on information contained on this website.
